Zendesk

Front

frontapp.com

Front helps teams collaborate in one inbox. Just @mention teammates to share and work off of the same email, get their input with internal comments on the message, and draft a replies together without sending edits back and forth.

Gainsight

gainsight.com

The Gainsight Customer Cloud brings together the technology you need to ensure your customers are happy. They aggregate data from many different sources, helping make customer management easier.

HelpScout

helpscout.com

HelpScout provides an email-based customer support platform, knowledge base tool, and an embeddable search/contact widget for customer service professionals.

Otter

otter.ai

Otter turns your voice conversations into smart notes that you can easily search and share.