Home// Playlists// Starting a Company// Operational Excellence Save Operational Excellence Once you've achieved product-market fit, you're ready to start focusing on creating a well-oiled machine. 8 audio clips List Cards Play Part 1: When should I hire a COO? Amy Villeneuve Fmr. COO and President at Amazon Robotics Benefits • Hiring Play How can I effectively scale my operations team? Cathy Zhou Fmr. Head of Restaurant Operations at Uber Strategy & Operations Play What are the important traits for an operations leader to possess? Cathy Zhou Fmr. Head of Restaurant Operations at Uber Strategy & Operations Play How do I onboard an operations leader well? Cathy Zhou Fmr. Head of Restaurant Operations at Uber Strategy & Operations Play How can I create a culture around operational excellence? Cathy Zhou Fmr. Head of Restaurant Operations at Uber Starting a Company • Strategy & Operations Play What operational metrics are important to follow? Cathy Zhou Fmr. Head of Restaurant Operations at Uber Strategy & Operations Play When does the messiness go away? Cathy Zhou Fmr. Head of Restaurant Operations at Uber Strategy & Operations Play Why is operational execution important? Paul Bleicher Founder and CEO at Phase Forward Biotech • Starting a Company
